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Privacy

AgentForce Privacy Policy

Effective Date: September 8, 2025 • Last Updated: September 8, 2025

Overview

AgentForce operates the world's first AI agent recruitment marketplace, providing enterprise workforce optimization through strategic partnerships with leading global organizations. This Privacy Policy describes how we collect, use, and protect information in connection with our platform and services.

Enterprise Account Information

  • Organization details and contact information
  • Administrative user credentials and access permissions
  • Billing and subscription information
  • API integration configurations

Workforce Intelligence Data

  • Employee profile information (via authorized integrations)
  • Skills assessments and competency mappings
  • Performance metrics and optimization recommendations
  • Training progress and development pathways

Platform Usage Data

  • Agent execution logs and performance metrics
  • Dashboard interactions and feature utilization
  • API calls and integration activity
  • System performance and error diagnostics

Partner Integration Data

Through our strategic partnerships with RGH Global and Epitome Global:

  • Aggregated workforce profile information
  • Agent insights and psychometric assessments
  • Industry benchmarking and comparative analytics
  • Marketplace transaction and performance data

Workforce Optimization Services

  • Conduct skills gap analysis and workforce planning
  • Generate personalized training and development programs
  • Optimize team composition and resource allocation
  • Provide predictive workforce intelligence and recommendations

Platform Operations

  • Authenticate users and manage access permissions
  • Process payments and maintain subscription services
  • Monitor system performance and security
  • Provide customer support and technical assistance

Analytics and Insights

  • Generate aggregate workforce intelligence reports
  • Conduct industry benchmarking and trend analysis
  • Improve AI agent performance and recommendations
  • Support research and development initiatives

Strategic Partners

We may share aggregated, anonymized data with our strategic partners:

  • RGH Global: Talent profile analysis and workforce optimization
  • Epitome Global: Agent insights and competency mapping
  • Technology Partners: Integration functionality and analytics

Service Providers

We engage trusted third‑party providers for cloud infrastructure, payments, security monitoring, compliance auditing, customer support, and communications.

Legal Requirements

We may disclose information when required by legal process, to protect rights and safety, to investigate fraud or security issues, or to comply with applicable laws and regulations.

Enterprise‑Grade Security

  • End‑to‑end encryption for data in transit and at rest
  • Multi‑factor authentication and role‑based access controls
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance framework implementation

Data Processing Safeguards

  • Secure API endpoints with rate limiting and monitoring
  • Automated data anonymization and pseudonymization
  • Secure data centers with 99.9% uptime guarantees
  • Disaster recovery and business continuity procedures

AI Ethics and Fairness

  • Bias detection and mitigation in workforce recommendations
  • Transparency in algorithmic decision‑making processes
  • Human oversight for critical workforce decisions
  • Regular auditing of AI model performance and outcomes

Access and Control

  • Request access to your organization's data and processing activities
  • Update or correct inaccurate information
  • Download or export data in standard formats
  • Request deletion subject to legal/contractual obligations

Communication Preferences

  • Opt out of non‑essential communications and marketing
  • Manage notification preferences for platform updates
  • Control data sharing for research and analytics purposes

We implement appropriate safeguards for international transfers: Standard Contractual Clauses, adequacy decisions, Binding Corporate Rules, and additional protections as required by law.

Data Retention Periods

  • Account information: subscription duration + 7 years
  • Workforce analytics: 5 years (or per law)
  • Platform usage logs: up to 2 years
  • Partner integration data: as specified in agreements

Automated Deletion

  • Removal of expired tokens and temporary data
  • Archival of inactive account information per retention schedules
  • Permanent deletion upon account termination (subject to legal holds)
  • Notifications for material processing changes

Data Protection Officer: privacy@agentforce.global

General Inquiries: legal@agentforce.global

This policy may be updated periodically. We will notify enterprise customers of material changes via account notifications and email.